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New patients

What to expect at your first chiropractic appointment

Your first appointment is a £49 consultation and assessment. You will have time to explain what is happening, Dr Surinder Sandhu will carry out an examination suited to your presentation, and the findings and appropriate options will be explained before you decide what to do next.

Consultation £49
Optional treatment £69
Possible same-day total £118

The £49 consultation does not include treatment. If a first treatment is clinically appropriate and you choose to proceed on the same day, it costs an additional £69.

The online form requests a receptionist callback. It does not confirm an appointment.

Clear from the start

Your first-appointment fee, clearly explained

Your consultation and treatment are separate services. The possible costs are shown together so you can understand them before deciding whether to proceed.

Step 1
£ 49

Consultation and assessment

History, posture scan, appropriate physical examination, ergonomic advice, findings and a general working diagnosis where appropriate.

The required starting point
Only when appropriate
£ 69

Optional first treatment

Charged separately and provided only if clinically appropriate and you choose to consent.

Not automatically included
Possible total
£ 118

Possible same-day total

The total if the £49 consultation and the optional £69 first treatment both take place on the same day.

£49 consultation + £69 treatment
You remain in control of what happens next

You are not required to begin treatment, buy a course of care or join a health plan. You can ask questions, decline treatment or take time to consider the options.

Preparing for your appointment

Before you come

You do not need to prepare a detailed medical summary. It can help to bring:

  • A list of medicines and supplements you currently take.
  • Details of relevant diagnoses, operations, injuries and previous care.
  • Reports or images from relevant investigations if you already have them.
  • Questions you would like to discuss.

Please arrive at the agreed time. If you may be late or cannot attend, call 01234 353937 as soon as possible.

Your first appointment

What happens during the consultation

  1. 01 Conversation

    You explain what matters to you

    Dr Sandhu will ask about your symptoms, health history, daily activities and what you would like to be able to do more comfortably. You can pause or ask questions at any time.

  2. 02 Safety screening

    Relevant history and safety screening

    Your medical history, medicines, previous injuries and other relevant factors help determine what examination is suitable and whether chiropractic assessment should continue.

  3. Dr Sandhu discussing movement with a patient during an assessment at Bedford Chiropractic Clinic
    Dr Sandhu discussing movement as part of a non-intimate assessment.
    03 Assessment

    Posture scan and physical examination

    The consultation includes a posture scan and a comprehensive physical examination adapted to your presentation. This may include observation, movement, orthopaedic, neurological or other relevant clinical tests. Not every test is needed for every patient.

    The posture scan is one part of the assessment. It is not an X-ray, does not expose you to radiation and does not by itself diagnose a condition.

  4. 04 Explanation

    Findings and a working explanation

    Dr Sandhu will explain the findings in plain language and, where appropriate, give a general working diagnosis or rationale for care. You will have time to ask what the findings mean and what remains uncertain.

  5. 05 Options

    Options, risks, alternatives and costs

    If chiropractic care may be appropriate, the proposed options, expected benefits, material risks, reasonable alternatives, likely frequency or review points and costs will be discussed. A clinical recommendation and a payment arrangement are separate decisions.

  6. 06 Your decision

    You decide the next step

    Treatment can begin only with your valid consent. If a first treatment is clinically appropriate and you choose to proceed that day, it is charged separately at £69. You may decline, stop, ask for more information or take time to decide.

Treatment and consent

Will I be treated at the first appointment?

Possibly, but not automatically

Same-day treatment is considered only after the consultation and examination, when Dr Sandhu believes it is clinically appropriate, the proposed treatment has been explained and you choose to consent.

Clinically appropriate Assessment comes first.
Clearly explained The proposed treatment is discussed with you.
Your decision Treatment proceeds only with your consent.
Consultation £49
The assessment fee still applies

If same-day treatment does not take place, the £49 consultation fee remains the fee for the assessment already provided.

Individual care

What might treatment involve?

Care is selected for the individual rather than delivered as a fixed package. Depending on the assessment, preferences and consent, Dr Sandhu may draw from chiropractic manual techniques, Activator technique, Thompson Drop technique, Applied Kinesiology, Western medical acupuncture, Muscle Energy Technique, posture and ergonomic guidance, and suitable exercises.

The choice of approach follows the assessment and discussion with you. It is not determined by a standard treatment package.

Depending on your assessment

Treatment is selected from a range of approaches

Not every technique is suitable or necessary for every person. The proposed approach should reflect the assessment, your preferences and your consent.

  • Chiropractic manual techniques
  • Activator technique
  • Thompson Drop technique
  • Applied Kinesiology
  • Western medical acupuncture
  • Muscle Energy Technique
  • Posture and ergonomic guidance
  • Suitable exercises
The Dr Sandhu Method

An individual approach rather than a fixed treatment formula

The Dr Sandhu Method describes how different approaches may be selected and combined according to the assessment, your preferences and consent. The specific techniques used can therefore vary from one person to another.

No particular technique or combination of techniques guarantees a specific result.

Read about the Dr Sandhu Method
Assessment and referral

When chiropractic care may not be the next step

The purpose of assessment is not to make every person a chiropractic patient. The safest next step depends on what the history and examination show.

Assessment comes first

Another healthcare route may be more appropriate

If the history or examination suggests that chiropractic care is not appropriate, Dr Sandhu will explain the concern and may recommend contacting your GP, NHS 111, another healthcare professional or an emergency service, depending on the situation.

GP
NHS 111
Another healthcare professional
Emergency service where required

Tell Dr Sandhu about relevant health concerns

Tell Dr Sandhu about medicines that affect bleeding, a history or increased risk of stroke, serious bone or joint damage, conditions affecting nerves, recent trauma, unexplained systemic symptoms or any other health concern that may affect examination or treatment.

Only when indicated

Imaging and further investigation

X-rays or other investigations are not routinely included in the £49 consultation.

Before you decide

What will be explained

  1. 01

    Why it may be appropriate

    Dr Sandhu will explain why further investigation may be clinically indicated.

  2. 02

    What information it may provide

    The purpose of the investigation and the information it may provide will be discussed.

  3. 03

    Risks or limitations

    Relevant risks or limitations will be explained before you decide whether to proceed.

  4. 04

    Cost and alternatives

    The likely cost and what alternatives are available will also be discussed.

You decide whether to proceed

If further investigation is recommended, you decide whether to proceed through the appropriate provider.

What happens next

After the appointment

If you and Dr Sandhu agree to a plan of care, it will be based on the assessment and your goals. The proposed approach, expected review points and costs will be explained.

01
Start with clarity

Agree the approach

If care begins, the proposed approach and expected review points will be explained so you understand how the plan is intended to proceed.

02
Review progress

Monitor progress

Progress should be monitored against the assessment and your goals rather than assuming the same plan should continue indefinitely.

03
Change when needed

Adapt when appropriate

The plan can be adapted, paused or ended when appropriate as care progresses.

A plan of care is not automatically fixed

Ongoing decisions remain connected to your assessment, progress, goals and what remains appropriate as care continues.

Health plans

Payment arrangements are separate from clinical decisions

Health plans are optional payment arrangements. They do not replace clinical justification, do not commit you to treatment that is no longer appropriate and should be discussed separately from the clinical recommendation.

About your practitioner

About Dr Surinder Sandhu

Dr Surinder Sandhu (Doctor of Chiropractic) is a GCC-registered chiropractor, registration 01438, and principal of Bedford Chiropractic Clinic Ltd.

Education

He holds a BSc in Human Health and an MSc in Chiropractic, awarded in 1998 by the Anglo-European College of Chiropractic in Bournemouth.

27 years Chiropractic experience
12,000+ Patients seen
120,000+ Chiropractic adjustments

Experience figures are clinic records as at 2026.

Getting here

Plan your visit

Bedford Chiropractic Clinic is at Ebenezer House in Bedford, with ground-floor step-free access and paid public parking outside or very close to the building.

Clinic address

Bedford Chiropractic Clinic

Ebenezer House, Ground Floor Front
2–10 St John’s Street
Bedford MK42 0DH
  • Ground-floor access Step-free access to the clinic.
  • Paid public parking Available outside or very close to the building.
Clinic availability

Opening hours

Monday
9:00 am–7:00 pm
Tuesday
2:00 pm–7:00 pm
Wednesday
9:00 am–7:00 pm
Thursday
Closed
Friday
10:00 am–4:00 pm
Saturday
By prior arrangement
Sunday
Closed

Saturday appointments are available by prior arrangement.

First appointment questions

Frequently asked questions

Clear answers to some of the questions people commonly have before their first appointment.

Is treatment included in the £49 fee?

No. The £49 fee covers the consultation and assessment. If a first treatment is clinically appropriate and you choose to proceed on the same day, it costs an additional £69. The possible same-day total is £118.

Do I have to start treatment on the day?

No. You may ask questions, decline treatment or take time to consider the options. Booking a consultation does not commit you to a programme of care or a health plan.

Will I need an X-ray?

Not routinely. X-rays are not included in the £49 consultation. Further investigation is considered only when clinically indicated and will be explained before you decide whether to proceed through the appropriate provider.

What should I wear?

Comfortable clothing that allows you to move is helpful. Any need to adjust or remove clothing will be explained, your permission requested, and privacy and appropriate covering provided.

Can I bring someone with me?

You may ask about bringing a companion and you may request a chaperone. Tell reception when arranging the appointment so the clinic can discuss what will work for you.

Does the online form book my appointment?

No. It sends a callback request to reception. A receptionist will telephone you to arrange the appointment. The appointment is confirmed only when a date and time have been agreed with reception.

When will reception call me?

Emails are monitored throughout clinic working days and reception aims to call during the same clinic working day where possible. Requests received outside opening hours, including over the weekend, are reviewed when the clinic next opens.

What if chiropractic care is not suitable?

Dr Sandhu will explain the concern and may recommend further investigation, referral or contact with another healthcare service. The clinic is not an emergency medical service.

Ready to speak with reception?

Request a receptionist call

Send your contact details and reception will call you to discuss appointment availability.

This form does not book an appointment

Your appointment is confirmed only after you and reception have agreed a date and time by telephone.

Send your contact details Use the secure form beside this information.
Reception calls you Reception aims to respond during the same clinic working day where possible.
Agree an appointment A date and time are confirmed with you directly by reception.
Prefer to call? 01234 353937
Callback request

Ask reception to call you

Complete the form below and reception will contact you to discuss the next available appointment.

Your first visit

A first appointment is a chance to understand your options

A first appointment is a chance to explain what is happening, be assessed and understand the options. It is not a commitment to start care.

Ask questions before deciding
No obligation to begin treatment
You remain involved in the decision